Return Policy of Tayla Argan Boutique

Effective Date: 09/06/2024

1. General Information

At Tayla Argan, we strive to ensure that our customers are satisfied with their purchases. If for any reason you are not completely satisfied with your purchase, you may return the item(s) in accordance with our Return Policy outlined below.

2. Return Eligibility

To be eligible for a return, please ensure that:

The item was purchased within the last 30 days.

The item is in its original packaging, unused, and in the same condition that you received it.

You have the receipt or proof of purchase.

3. Non-Returnable Items

The following items are not eligible for return:

Gift cards

Sale items

Items purchased during promotional events

Any item not in its original condition, is damaged, or missing parts for reasons not due to our error

4. Return Process

To initiate a return, please follow these steps:

Contact Us: Email our customer service team at [[email protected]] to inform us of your intent to return the item. Please include your order number and reason for the return.

Prepare Your Package: Repackage the item securely in its original packaging, including all accessories, manuals, and documentation.

Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Return Address: Ship the item to the following address:

Tayla Argan Boutique 6 Rue Jules Michelet 57070 Metz

5. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund:

Approved Refunds: If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Partial Refunds: Partial refunds may be granted in certain situations (e.g., item not in its original condition, damaged or missing parts for reasons not due to our error).

Rejected Refunds: If your return is rejected, the item will be sent back to you at your expense.

6. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at [[email protected]].

7. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [[email protected]] and send your item to the return address provided.

8. Shipping Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

9. Contact Us

If you have any questions about our Return Policy, please contact us:

Email: [[email protected]]

We appreciate your business and thank you for shopping with Tayla Argan!